Benchmarking

From time to time as agreed with you, IntelligentComms will review the service you currently receive from your current network providers, in terms of:

  • Order process
  • Support process
  • Provision process
  • Billing and reporting process
  • Account and service management
  • Contractual structure
  • Financial structure
Tariff Benchmarking
IntelligentComms will analyse your telecoms assets and spend profile, as developed within the initial data load and analysis, against the latest and most competitive market tariffs.  

This will be achieved through the following steps:-
  • Comprehensive business requirements
This is an extension of the initial interviews with stakeholders in respect of your service requirements.  The aim here is to truly understand your objectives and aims for telecoms services.
  • Request for Proposal (RFP)
Based on the output from comprehensive business requirements meetings and existing contract review IntelligentComms will draft an RFP for you to review and sign-off.  This RFP will directly reflect your specific aims and objectives for their fixed line, mobile and/or data services and will have the added value of industry insight which IntelligentComms has gained over the many years.
  • Anonymous RFP submission
IntelligentComms will issue this RFP to telecommunications service providers agreed in writing (“Agreed Providers”) in the format set out in an Agreed Providers Schedule issued by IntelligentComms without disclosing the name of your organisation.  The use of an anonymous approach allows you to include their incumbent in the RFP market approach.
  • Tariff comparison
Upon receipt of full provider responses all tariff detail will be loaded onto IntelligentComms’ benchmark database so that your current profile can be analysed against the market responses.

Clear decisions, thanks to accurate facts

Benchmarking allows you to make sure that you get the best possible rates and the best terms and conditions, as well as helping you to ensure that any new contracts you agree to will meet your business needs, rather than your network providers.

Procurement Strategy

Throughout the provision of the benchmark exercise, IntelligentComms will assist you (or lead on your instructions, if agreed with you) in relation to your organisation’s procurement strategy, including making recommendations in relation to:
  • General strategy and tactics concerning the procurement process
  • Negotiation of deals with network providers
  • Agreeing terms and conditions with providers

Benefits

  • Saves time and effort by reducing manpower requirements
  • Enables accurate RFP generation
  • Demonstrates projects savings against proposed alternative tariffs
  • Enables consideration of ‘what if’ scenarios
  • Increases ‘buying power’ by providing the ability to approach the market with a consolidated spend
  • Delivers a clear understanding of savings or increases associated with a proposed tariff
  • Improves contract negotiation by enabling evaluation of any proposed new tariffs